Shipping & Delivery

We currently deliver across India only. Delivery depends on the serviceability of your PIN code and our shipping partners. We currently do not offer international shipping.

Standard shipping is free when the final eligible order value is ₹349 or more. For eligible order values below ₹349, the applicable shipping charge is calculated and displayed at checkout based on the destination and order details. The final shipping charge shown before payment will apply.

If a discount, cancellation or other adjustment reduces the eligible order value below ₹349 before dispatch, the shipping charge may be recalculated where permitted by the checkout and order system.

Cash on Delivery is available where offered at checkout, with a COD fee of ₹50 or 5% of the full item value, whichever is higher. Combo coupons and discounts apply only to prepaid orders and do not apply to COD. The COD fee is separate from shipping and still applies when your order qualifies for free shipping.

Prepaid orders are processed after payment confirmation. COD orders are processed after order confirmation and handed to our shipping partner, Shiprocket. Processing and delivery estimates may vary according to order volume, destination PIN code, carrier availability, public holidays and other operational conditions. Once dispatched, the latest available estimate will appear through the tracking information provided for the order.

Delivery time varies by PIN code and carrier conditions. An estimate may be shown at checkout or through the tracking link after dispatch. Estimates are not guaranteed delivery dates. Weather, transport disruption, public holidays, regulatory restrictions, incorrect addresses and events beyond reasonable control may cause delay.

Once dispatched, tracking details are sent by email, SMS or another contact method supplied at checkout. Tracking may take several hours to become active after the package is handed to the carrier.

Please provide a complete address, correct PIN code and reachable phone number. Contact us immediately if you notice an error. We can attempt a change only before dispatch and cannot guarantee it after order processing begins.

Where delivery fails because the address is incorrect or incomplete, the recipient is unavailable after reasonable attempts, or the customer refuses an undamaged correct order, any reshipment may require payment of the actual additional shipping charge. Any refund after the parcel returns to us may exclude charges that cannot lawfully or reasonably be recovered, subject always to applicable consumer law.

If tracking shows “delivered” but you have not received the parcel, check with household members, building reception or neighbours and contact us promptly. For a wrong, damaged, defective or incomplete order, follow the Returns, Replacements & Refunds Policy within 48 hours of delivery.